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Our Policy at 199BONGO199BONGO is here to answer all of your questions... most of the time. There will be some occasions where we will just not be allowed to give an answer. This happens if someone sends us a question which breaches confidentiality, privacy, or other similar rules which BONGO must follow. Because 199BONGO can be used by anyone of any age in the whole of Australia, guidelines have been put in place to ensure that BONGO doesn't cause offence, upset or harm to any customer. Obviously, BONGO will not give answers to any question that contain material of a violent, sadistic or cruel nature; be repulsive, horrible, or involve the use of foul language. BONGO will not research or provide answers that may offend a reasonable person, cause grave or widespread offence, invade privacy, encourage any person to engage in dangerous or illegal practices, encourage any person to use harmful substances, are of a sexually explicit nature, or generally lead to any activity or feeling which may be regarded as detrimental to society. 199BONGO also reserves the right to change the price of the service at any point in time. However, 199BONGO will endeavour to educate its customers about the price change via this website. Here at BONGO we understand the thrill of killing question marks every time they pop up in your head. However, please take note that BONGO costs a total of $3.50 every time you send us a text. If you want to use the service frequently then by all means go ahead, but do keep in mind that regular costs can add up very quickly. We do not recommend using the service more than 20 times per month, especially if you do not pay your own phone bill. See below to read our full Privacy Protection Statement. Our TERMS & CONDITIONS can be viewed, here. If you have any queries or would like to submit feedback, please feel free to email bongo@199bongo.com. Bongo reserves the right to review and make changes to its policies, service and charges without notice. PRIVACY PROTECTION STATEMENT The Principles are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed. The Principles define 'personal information' as information or an opinion relating to an individual which can be used to identify the individual. 1. What personal information do we collect? The type of information we may collect and hold includes, but is not limited to, your name, addresses, contact details, occupation, and other information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations. By using Impulse's website (Website) or otherwise providing such information to Impulse you consent to the collection of such information. 2. How do we collect personal information? We will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties. In some circumstances we may be provided with personal information from a third party, for example a report provided by a third party. We collect personal information from the Website through receiving subscription applications and emails, and through the use of cookies. We may also use third parties to analyse traffic at the Website, which may involve the use of cookies. 3. What will personal information be used for? We may use and disclose your personal information for the primary purposes for which it is collected, for reasonably expected secondary purposes which are related to the primary purposes and in other circumstances authorised by the Privacy Act. In general, we use and disclose you personal information for the following primary purposes: • to conduct our business; • to provide and market our services; • to communicate with you; • to protect any intellectual property in material on the Website; • to comply with our legal obligations; and • to help us manage and enhance the services we provide. 4. To whom will we disclose the personal information we collect We may disclose personal information we collect to any related bodies corporate as that term is defined in Corporations Act 2001 (Cth). 5. Communications We may contact and communicate with its clients and other users of the Website via the Website, their email address, telephone, post, or SMS. By using the Website you consent to such communications. If you no longer wish to receive communications from us notify us at the address set out below. 6. Protection and management of personal information We will take all reasonable steps to ensure that the information we collect, hold or disclose about a person is accurate, complete and up to date. Subject to the exceptions set out in the Privacy Act, you may access the personal information we hold about you and, if you believe it is out of date, incomplete or incorrect, you may request that it be updated or amended. If you believe that we have not dealt with your personal information in a manner that complies with the privacy laws, you should contact us so that we can properly address and resolve your concerns. Any complaints, or requests for access to, or to correct, personal information or any queries concerning privacy matters should in the first instance be put in writing via e-mail or post addressed to the following: privacy@199bongo.com or Privacy Officer Bongo PO BOX 2393 Richmond VIC 3121 Australia This Privacy Policy may be reviewed and amended from time to time in accordance with our Terms and Conditions.
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